Very helpful staff and technical support. I was looking for a GPS that I can program for multiple stops for my delivery business. Sometimes a daily routine would consist of 40 plus delivery stops. While talking with customer service I found that the unit was able to optimize the routes also. After the GPS arrived, took 3 days shipment, tech support helped me to find the manual and taught me how to use it. I've only been using the GPS for a few days, but I am comfortable and pleased with the results. Price was reasonable and good customer response time. Thank you so much - good job!