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| Knowledge Base topic(s) found under Ordering, Order Status, Shipping | Showing 6 Of 30 | Prev | Next |
Order Status Page: Order Email and Order ID number |
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Web Site Purchases (at newelectronx.com): You are emailed order status information after your order is complete with us. We also email you updates on your order while it is being processed. So check your spam box and regular email box for our emails. These emails will contain your order id and email address. If you find your order id number and/or email address does not work on the order status page at newelectronx.com/orderstatus.php, then we recommend that you verify what your order id number is. You can verify your order id number and email address by checking your email box. This is where we have sent you a confirmation email for your order after your purchase was finalized. Another way to check your order id number and email address is to view the confirmation page that you printed out after your order. You may also find all the information related to your order in your order history (if you have an account with us). Read below for more information on how to use your order id number and email address on the order status page. Also make sure you are typing in the same email address that you used on your order at the time of purchase. If you ordered via our web site at www.newelectronx.com then your user name will be your order id and your password will be your email address. Example: You will be granted a certain amount of days to download and save your manuals. Download time will start after your order has been shipped. Thus, we recommend backing them up immediately after you retain them. Manuals are available in the forum and the order status page. Please read our company policy for more details concerning this tip. Order Status Page Link: Discussion Forum Link: |
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