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  Related Products

This is a short list of our Best Selling Products

3.8mm Gamebit 4.5mm Gamebits
3.8mm Gamebit 4.5mm Gamebits


4 Wire / 3 Wire Jerrold Pro Quickboard
4 Wire / 3 Wire Jerrold Pro Quickboard


Avenger Board - MX 2005
Avenger Board - MX 2005


CATV Security Shield RG6 and RG59
CATV Security Shield RG6 and RG59


Super J 5 Wire Test Chip
Super J 5 Wire Test Chip



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Announcements

FREE WORLDWIDE SHIPPING
November 14, 2009

We are pleased to announce the addition of FREE SHIPPING to our store. Look for the green delivery truck for products that qualify for FREE SHIPPING.

Attention Distributors: ALL AUCTIONS are CLOSED
May 30, 2009

We have officially closed all auction venues so that you can distribute our products on eBay, ioffer, Amazon, sell.com, and other auction web site without direct competition from NewElectronX. Distribute NewElectronX products with confidence and officially own the LOWEST PRICE all the time. Good luck and thanks for choosing NewElectronX.

Moneybookers Payments
November 10, 2009

Order with Moneybookers and save 7% off your next order with NewElectronX. Moneybookers Payment is another simple, safe, secure, fast way to pay for your orders. Now you can use PayPal, Google Checkout, or Money Order. Enjoy

Discount Coupon Reward Program
November 14, 2009

Did you get your discount coupon for your next order? Earn a discount coupon for each product review and company review. Your product/company rating and reviews are subject for approval and only successful ratings are eligible for free money (discount coupons). You can read more information about this here:REWARDS PROGRAM - Feedback Rewards

Feedback Rewards
May 07, 2009

Learn about the 2 ways to turn your feedback into cash!
Read more click here


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Knowledge Base Frequently Asked Questions (FAQ)

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  Support


Customer Product Support


Do you have questions, statements, or general enquiries? Need answers? We are ready to help. Here, you will receive informative answers for both pre-purchase questions and post-purchase questions.

We provide detailed manuals and limited technical support to help get you up and running. When we sell you a product, we stand behind the workmanship 150%. Customer Service doesn't end with the sale; it often begins before the sale at NEX!

If you have questions (and you cannot find the answer in the troubleshooting area of the manual) regarding installation, setup, or just a "How Do I Do This..." type of question that relates directly to NEX products, we are here to help. We have setup a convenient, easy to use, NewElectronX Message Board and Knowledge Base for just this purpose.

NOTE: Direct support is provided ONLY if truly needed and completely necessary. Most answers can be found in your manual, discussion forum, or the knowledge base.


What Type of Product Support Does NEX Provide?


There are 4 options for Product Support:

1. Manual / Installation Support

These manuals are available for all products that require and have manuals associated with them.

2. Discussion Forum

Unlimited access to support is provided through the discussion forum. NEX customers are encouraged to post any questions they may have to the discussion forum. This is your discussion forum!

3. Knowledge Base

Browse our knowledge base FAQ section for frequently asked questions. Most questions that you may have or want to ask will be located in this area.

4. Customer Helpdesk

Direct email support for NEX installation and setup questions. Standard Support is provided for a period of 30 days from the date of purchase, NO EXCEPTIONS.

NOTE: Experience has shown that reading the manuals provided with our products carefully during the first 24 hours after purchase answers most inquiries customers may need support or help to solve during installation or setup issues. After that, it becomes easy and effortless. Looking for specific figures for your cable box is not a valid support issue because the manuals give you alternative steps to remedy this issue. If you have these types of questions, they should be directed to the discussion forum.

 


NEX manuals


Our manuals have been written as a help system to help you solve and answer 99% of all known issues associated with NEX products in our online store. You MUST take the time to read these documents first, before contacting us. We will simply redirect you back to it if you ask a question that is already covered in the manuals.


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