Newelectronx Company Policy
Table of Content
By establishing a user account, accessing www.newelectronx.com, purchasing, or using www.newelectronx.com products to join the program and/or purchase items from our website you expressly acknowledge that you have read the policy terms, disclaimer, and conditions; and that you understand and accept the terms, disclaimer, and conditions. You accept, also, that we may change the terms and conditions at any time without notice. You accept, further, that the site content, products, product information, product availability and prices shown on our store may change at any time.
We reserve the right, in our sole discretion, to change these terms and conditions at any time by posting the changes on www.newelectronx.com. Any changes are effective immediately upon posting to www.newelectronx.com. Your continued use of www.newelectronx.com constitutes your agreement to all such terms and conditions. We may, with or without prior notice, terminate any of the rights granted by these terms and conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of www.newelectronx.com.
Nothing contained in these terms and conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us. our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these terms and conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these terms and conditions unenforceable or invalid as a whole. We will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, our original objectives and intent as reflected in the original provision.
www.newelectronx.com does not sell products to children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use www.newelectronx.com only with involvement of a parent or guardian - please read User Responsibility for more details. www.newelectronx.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
If you have any questions regarding these terms and conditions, please contact us at the Customer Helpdesk of www.newelectronx.com
Purchase Agreement >TOP<
By processing your pending order through the utilization of your credit card, money order or check, YOU AGREE THAT YOU HAVE ENTERED INTO A LEGAL AND ENFORCEABLE ONLINE CONTRACT WITH WWW.NEWELECTRONX.COM, AND ACCEPT THE TERMS AND CONDITIONS AS STATED IN THIS “CONDITIONS OF USE AND SALE” TO GOVERN YOUR PENDING TRANSACTION WITH WWW.NEWELECTRONX.COM.
When you provide us with information through www.newelectronx.com, we respect your privacy. It is important for you to understand what information we collect about you during your visit and what we do with that information. We have a strict policy where we do not rent or sell your information to anyone, for any reason. If you have questions and/or concerns regarding the use of your data, our customer service department can be reached at the helpdesk.
Collection of personal information >TOP<
We do not collect personally identifiable information about you, except when you provide it to us. For example, if you decide to complete a user registration form, helpdesk form, join email form, or online survey, you may be asked to provide certain information such as your contact information (name, email address, mailing address, and telephone number), age group, gender, and product and/or cosmetic concerns, and the brands and products you use. If you decide to place an order, we will also need to know your delivery and billing address, phone number, and in some instances the last 4 digits of your credit card number and CVM code imprinted on the card. To protect your personal information, users registering at www.newelectronx.com must also enter a user name/email address and password. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information or use our website.
When you submit your personally identifiable information on www.newelectronx.com, you are giving your consent to the collection, use, and disclosure of your personal information as set forth in this policy.
Opt-in communications and third party involvement >TOP<
If you make a purchase on www.newelectronx.com or opt-in during the registration process or at other times when you submit personally identifiable information, the information you provide may be used by our third-party marketing company to assist us in hosting and storing your data who may from time to time assist in the maintenance and analysis of that data.
Except as otherwise stated herein, we will never provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent. If you make a purchase on www.newelectronx.com or specifically opt-in and later decide that you would no longer like to receive these communications, see the section “choice/opt out” or search our knowledge base for related information on the topic.
If you elect to participate in any promotions, sweepstakes, surveys, questionnaires, or other events during your visit to www.newelectronx.com, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. Providing such information will happen only with your explicit permission.
You may opt-out of receiving future opt-in communications from www.newelectronx.com when you make a purchase on www.newelectronx.com, register or otherwise provide your contact information to our customer service department at the helpdesk. You may change your preferences at any time by revising your profile by clicking the link in confirmation email or un-checking the box(es) designated for opt-in communications. You may also click the “unsubscribe” link at the bottom of any email opt-in communication you receive from www.newelectronx.com and follow the instructions provided therein.
Use of collected information >TOP<
If you have elected to provide us with your contact information, e.g., by registering on www.newelectronx.com, creating a ticket at our helpdesk to alert our customer service department, or placing an order, we may provide you with service related announcements concerning www.newelectronx.com or contact you regarding your customer service requests or your order. For example, all registered users will receive a welcome email to confirm their registration. These types of communications are necessary to serve you, respond to your concerns, and to provide the high level of customer service that www.newelectronx.com offers its customers.
We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store, or accumulate certain non-personally identifiable information concerning your use of www.newelectronx.com, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees, and partners.
Compliance with the law >TOP<
We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
We may place a “cookie” on your computer’s hard drive so we can recognize you as a return user and personalize your experience. A cookie is a piece of data that enables us to track and target your preferences. The cookie will be stored on your computer’s hard drive until you remove it. We may also use temporary or “session” cookies to help you shop. These cookies may expire when you place an order. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may still use www.newelectronx.com, but you may be limited in the use of some of the features.
Third party links >TOP<
We are not responsible for the content of any off-website pages or any other websites linked to or from www.newelectronx.com. Links appearing on www.newelectronx.com are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. You're linking to or from any off-website pages or other websites is at your own risk. we are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-website pages or any other websites linked to or from www.newelectronx.com, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy policies and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-website pages and other websites that you visit.
We implement various security measures in accordance with industry standards to protect the security of your personal information both online and offline. If you have any questions about security on www.newelectronx.com, you can contact us at the helpdesk.
Notification of changes >TOP<
Updating your information >TOP<
You have the ability to review, change and/or correct the personally identifiable information you provide us by contacting us at the helpdesk. If you are a registered user, you can also review, change or correct your personal information at any time by logging in to your account by clicking the log-in link(s) on www.newelectronx.com. You may request that we deactivate your account by contacting us at the helpdesk.
Let us know how we’re doing >TOP<
We have taken great measures to ensure that your visit to www.newelectronx.com is an excellent one and that your privacy is constantly respected. If you have any questions, comments, or concerns about our privacy practices, please contact us at the helpdesk.
Disclaimer of warranties >TOP<
The www.newelectronx.com website is provided on an "as is" basis without warranty of any kind, express or implied. You expressly agree that the use of the website is at your sole risk. We do not warrant that the website will be uninterrupted or error free, nor do we make any warranty as to any results that may be obtained by use of the website. We make no other warranties, expressed or implied, including, but not limited to, any implied warranties of merchantability or fitness for a particular purpose.
Accuracy of information >TOP<
We attempt to be as accurate as possible when describing our products on www.newelectronx.com; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors, sizes, parts, picture, prices or other content available on www.newelectronx.com are accurate, complete, reliable, current, or error-free.
Date / Time: Orders are shipped within the week or the same day (Processing Time). All Sunday orders are mailed promptly on the following business day of operation. All shipping dates and times exclude the Holidays.
Holiday Shipping Dates:
1. FedEx International Ground – December 14
2. UPS Ground coast to coast – December 15
3. FedEx Ground economy international – December 16
4. Drop ship deadline – December 19
1. FedEx – December 22
2. UPS - December 22
Packages are professionally packaged with certified delivery materials and completely insulated for safe delivery.
Orders are shipped via USPS, UPS, or FEDEX. These delivery companies are available for your selection at the time of purchase. We reserve the right to change the delivery service company on your order without prior notice to you.
Handling fees are automatically calculated for all orders and displayed in the shopping cart.
USPS contains absolutely no shipping insurance. Please see Shipping Damage for further details on what our shipping insurance consists of.
Tracking numbers: USPS delivery company orders will include a parcel reference number. UPS and FedEx delivery company orders will include a tracking number. The respective number is viewable on the order status page after shipment from www.newelectronx.com facility.
International Customers >TOP<
Shipping Damage >TOP<
If you receive your package and the box or package looks damaged please address this with the delivery company of your package. Make sure you refuse the package and have the delivery company send the package back to us. If the delivery company leaves the package at your delivery destination without notice to you then do not open the package. Please take the package to your local delivery company and send the package back to us. Please contact us immediately via the helpdesk on our website and tell us about the damaged package and when you refused it. Please include original order id number, your name, and complete (billing/delivery) address in your contact with us. Kindly include an email address where we can contact you regarding the damaged package. All information is required to be submitted at our Helpdesk - fill out the form and create a ticket. We require you to contact us within 3 business days of receipt of damaged product in order to file a claim. Most delivery companies will return the package free of charge at their discretion. Newelectronx is not responsible for the shipping and/or handling cost in the event that delivery is refuse or rescheduled for any reason. Generally if the receiver does not tamper with the package then the delivery company may send it back free of charge. The customer is responsible for any costs or fees, should such fees/costs apply. Upon return delivery of damage parcels, Newelectronx will inspect the package and if necessary replace the parcel content (at our discretion if the order was purchased with shipping insurance and pending we are reimburse by the delivery company). See risk of loss for more details.
Newelectronx Holidays >TOP<
Order Acceptance >TOP<
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. www.newelectronx.com reserves the right at any time after receipt of your order to accept or decline your order for any reason prior to shipment. www.newelectronx.com further reserves the right any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. Your order will be deemed accepted by www.newelectronx.com upon shipment of the products or performance of services that you have ordered. Title to goods passes to you upon delivery to the common delivery company. Orders placed over $1000.00 (U.S.) may require pre-approval. We may contact you in this event. We may require additional verifications and information before accepting any order. www.newelectronx.com is not responsible to sell mispriced products or services. www.newelectronx.com shall have the right to refuse or cancel any orders placed for products and/or services listed at an incorrect price, rebate or refund, or containing any other incorrect information or typographical errors. www.newelectronx.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, www.newelectronx.com shall immediately issue a credit to your credit card account in the full amount of the charge.
Order Fulfillment (Processing Time) >TOP<
Ordering fulfillment and packing at its finest is executed within 72 hours after the receipt of an order. The importance of the packing process is a key aspect of Newelectronx. Order Fulfillment is a significant part of the packing operation after the order is received. Newelectronx prides ourselves on being highly organized and having the items that you ordered packaged and placed into the delivery companies custody within 3 business days of the date of purchase (excluding Newelectronx recognized holidays).
Payment Methods1 >TOP<
You may pay for your order with any major credit card. Currently, Newelectronx accepts:
Risk of Loss >TOP<
All items purchased from www.newelectronx.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our transferring the parcel into the custody of the delivery company.
Once the shipment leaves our warehouse, the customer is responsible for the arrival of the shipment. If the delivery company leaves the parcel at the door and it becomes lost/stolen or damaged in transit, we are not responsible for it. The delivery company, at their option, can leave a parcel at the door or attended. It is considered as a successful delivery by delivery company and www.newelectornx.com. The lost/stolen or damaged parcel is not very likely to happen, so it usually is not a problem; however, we should inform you to disclaim our liability in case your neighborhood/building has a problem with such issues.
Since circumstances can exist to render a parcel undelivered while in transit, we will honor the following at our discretion. If an order is lost during transit, we will file the appropriate forms to get a refund. Once www.newelectornx.com is informed that we received the refund, we will ship you a new product as soon as possible. We cannot ship it before we are informed, because if for some reason the package mysteriously arrives at your destination www.newelectronx.com will end up with two shipments sent. If that were to happen the delivery company would not reimburse www.newelectornx.com, because it is beyond our control.
www.newelectronx.com will not be held responsible for any delays, lost, stolen, or damaged parcel in shipments beyond its control.
The customer is required by international and domestic laws to make a valid attempt to resolve the dispute with Newelectronx and return the merchandise to Newelectronx. Newelectronx allows customers to request a Return Material Authorization (RMA) number to return merchandise. A credit card chargeback which withdraws funds owed for merchandise while merchandise has not been returned to Newelectronx will be reported and disputed as theft, fraud, and not limited to those attributes.
Before establishing a chargeback Newelectronx firmly expresses that you honor the law, Newelectronx purchase agreement, Credit Card State, Federal, and country Laws which include and are not limited to you attempting to return merchandise from the order. Newelectronx extends its services to cooperate with such regulations and laws by allowing you (the customer) to avoid being blacklist or reported to authorities such as the FBI, credit card companies, state/federal authorities by allowing you to return merchandise that you sole deem as chargeback certified. Chargeback merchandise is required back in our facility before a chargeback is reported. Comply with Newelectronx purchase agreement by way of using our RMA procedure. Newelectronx has made sure that our return policy is clearly visible to the customer at the time of purchase. The return policy is fully disclosed and displayed on all forms of emails and website pages before and after purchase via direct view or conveniently clickable hyperlinks. Newelectronx has ensured that return and refund policy is always clearly stated in our printed advertising materials, catalog order forms, and on our website. Newelectronx clearly explains our policy to the customers who place order via our website.
Newelectronx includes refund information with the initial transaction. Newelectronx displays the online transaction on our website with the inclusion of a screen that pertains Newelectronx return and refund policies. This screen will appear automatically when clicking the hyperlink button on our website which will bring you to this page during check-out process. The checkout button includes ACCEPT and AGREE in the purchase button for the customer to tick and click on before our website system will allow the customer make complete transaction. No customer can complete a transaction without ACCEPTING and AGREEING to Newelectronx entire customer policy. This ACCEPT / AGREE tick box and click button indicates that the customer has read and agree to Newelectronx policies. The customers’ digital signature confirmation of a purchase with Newelectronx is the required tick box and click button to validate the customers permission for the order purchase transaction.
With aforementioned outlined Newelectronx customers have no excuse to avoid returning merchandise or cancel or services in a manner contrary to our disclosed return or cancellation procedures offered on our website and in this policy. Chargeback’s are not necessary when ordering with www.newelectronx.com. You are welcome to contact us directly via our Helpdesk Page if you need a refund, have any errors with our gateway2 , or order process. We can facilitate a refund quickly and hassle free without chargeback claims.
IMPORTANT: Misuse of our gateway2 or other failure to comply with contacting us to request a refund will result in closure or suspension of your account with us. Additionally, anyone who submits a fraudulent claim or furnishes false or misleading information on a chargeback claim form may be subject to criminal and/or civil penalties, including fines and imprisonment. We are legally obliged to report any fraud to The Serious Organised Crime Agency (SOCA).
You (the customer) agree to contact Newelectronx at the Helpdesk, obtain an RMA number, and return the merchandise to Newelectronx. Merchandise not returned by the customer when a chargeback is filed is considered theft. In the event that a chargeback is placed or threatened on a purchase, Newelectronx will take action to the greatest extent to ensure offenders are prosecuted. Newelectronx reserves the right to report and disclose any information related to the customer to the relevant authorities. Information reports is not limited to the authorities, therefore chargeback offenders may find that the inclusion of said information is sent to chargeback abuser databases. Newelectronx will submit documentation to various authorities disclosing that the fraudulent customer was made aware of the return / refund policy at the time of consenting to the purchase transaction. The information reported will include and is not limited to name, email address, order date, order amount, IP address, full address, and phone number. Being listed on such databases may make it more difficult or even impossible for you to use (any of) your credit card(s) on future purchases with us or other merchants. Chargeback abusers wishing to be removed from the database shall make payment to Newelectronx for any outstanding amount owed to Newelectronx including and not limited to fees in relationship to the chargeback.
Offenders are always prosecuted. Past chargeback attempts have incurred higher pay outs to various authorities exceeding the cost of the initial cost of the order. Newelectronx is not responsible for any amounts due of customer once action is taken. You (the customer) is recommended to contact us directly at our helpdesk located on www.newelectronx.com website (newelectronx.com/contact.php) should you have any issues with your purchase, order, and/or merchandise. Other methods of communication are not recommended and will slow down any immediate resolutions to resolve issues. We will go through great lengths to ensure the issue is resolved amicably for both parties. Thus, absolving the need for premature solutions such as fraudulent chargebacks.
All products carry a 90 day warranty from the date of purchase from defects in material and workmanship only. Warranties are with the primary purchaser. The warranty is void if the product is sold to another person or party. Altering, removing any labels, disassembling equipment or soldering to IC pins, PCB (board), or components will void the warranty. Intentional abuse is not covered by this warranty. www.newelectronx.com will not be responsible for any damage caused as a result of installation or use of our products.
Return and Refunds >TOP<
Please review the return, refund, or service cancellation policy carefully as they are the terms of sale that govern your purchases at Newelectronx. They set out your rights and obligations with respect to your purchases, including important limitations and exclusions. Your placement of an order at Newelectronx constitutes your agreement that these policies apply to the order, so be certain you understand them before you place your order.
Returns, refunds, or cancellation of service can be made for merchandise that is not tampered with, broken, soldered, dismantled, have trimmed wires (with exception to any micro-controllers / microchips). Exchanging merchandise after the merchandise has been shipped is considered a return and will incur fees said herein. No returns because of system incompatibility. No returns because personal limitations. No returns on items that say all sales final or clearance.
In order to begin the returns, refund, or cancellation of service protocol the Customer must contact www.newelectronx.com via the Helpdesk at www.newelectronx.com/contact.php. If no contact is established with Newelectronx Helpdesk in regards to returned merchandise, cancellation request, or refund then the customer will VOID this policy agreement and is considered Chargeback.
Helpdesk representatives will provide the customer with a return material authorization (RMA) number and further information and/or instructions for the cancelation procedure that will be implemented. Customers will receive a credit to the same card account / bank account that was used for the original transaction minus restock fees and shipping/handling fees. Customer agrees to accept these fees and pay for these fees in accordance to our policy.
Fees may include but are not limited to delivery (shipping) cost, handling cost, and restock fee. Newelectronx will disclose the full and appropriate detailed information in our Helpdesk ticket documentation concerning all pertinent information to your canceled order / service refund.
Merchandise returns / Merchandise refunds are allowed by our policy. Customers agree to contact customer service at the Helpdesk to initiate merchandise return / refund. Helpdesk representatives will provide the customer with a return material authorization (RMA) number and further information / instructions of how to return merchandise back to Newelectronx for refund.
35% restock fee will be deducted from all merchandise returns / refunds once the merchandise has been shipped from Newelectronx facility. The customer agrees to pay and accept this 35% restocking fee.
Merchandise delivery company shipping fees (postage) and merchandise extended warranty cost/fees are nonrefundable. Customer agrees that these fees/costs will not be returned to their payment card or bank. Customer agrees to be responsible for all shipping costs / postage (initial purchase shipping and handling, return shipping and handling, exchange shipping and handling, etc.).
Merchandise that is returned within 60 days will be issued a full refund less restock fee and shipping (postage)/handling to your payment method of choice at purchase: e.g. Credit cards(VISA, MASTERCARD, etc.), Debit cards, Direct Debit, Bank transfer payment methods (Giropay, EPS, Maestro, Poli, iDeal, etc.).
Merchandise that is returned within 90 days but after 60 days will be subject to restock fee and less shipping (postage)/handling fees.
Merchandise returned with freight free / free shipping (postage), will have the delivery company shipping (postage) cost deducted from the refund. If the item you are returning is a freight free item (free shipping/postage), you will also be charged for those original shipping (postage) costs that Newelectronx paid the delivery company (read Free Shipping Returns).
Intellectual property >TOP<
All content available on www.newelectronx.com, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation thereof (collectively, the "content") is the property of www.newelectronx.com, our affiliates, partners, or licensors, and is protected by united states and international copyright laws.
The trademarks, logos, and service marks displayed on www.newelectronx.com (collectively, the "trademarks") are the registered and unregistered marks of www.newelectronx.com, our affiliates, partners or licensors, in the united states and other countries, and are protected by united states and international trademark laws.
Except as set forth in the limited licenses section, or as required under applicable law, neither the content or trademarks nor any portion of www.newelectronx.com may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent.
Limited license >TOP<
We grant you a limited, revocable, and non-exclusive license to access and make personal use of www.newelectronx.com. This limited license does not include the right to: (i) frame or utilize framing techniques to enclose www.newelectronx.com or any portion thereof; (ii) modify or download www.newelectronx.com or content (except caching or as necessary to view www.newelectronx.com); (iii) make any use of www.newelectronx.com or content other than personal use; (iv) create any derivative work based upon either www.newelectronx.com or content; (v) collect account information for the benefit of yourself or another party; (vi) use any meta tags or any other "hidden text" utilizing our name or the trademarks or to otherwise use the trademarks; or (vi) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.
We also grant you a limited, revocable, and nonexclusive license to create a hyperlink to the home page of www.newelectronx.com for personal, non-commercial use only. A website that links to www.newelectronx.com (i) may link to, but not replicate, our content; (ii) may not imply that we are endorsing such website or its services or products; (iii) may not misrepresent its relationship with us; (iv) may not contain content that could be construed as distasteful, obscene, offensive or controversial, and may contain only content that is lawful and appropriate for all ages; (v) may not portray us or our products or services, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions; (vi) may not use any trademark; and (vii) may not link to any page of www.newelectronx.com other than the home page. We may, in our sole discretion, request that you remove any link to www.newelectronx.com, and upon receipt of such request, you shall immediately remove such link.
Any unauthorized use by you of www.newelectronx.com terminates the limited licenses set forth in this section without prejudice to any other remedy provided by applicable law or these terms and conditions.
Your obligations and responsibilities >TOP<
In the access or use of www.newelectronx.com, you shall comply with these terms and conditions and the special warnings or instructions for access or use posted on www.newelectronx.com. You shall act always in accordance with the law, custom and in good faith. You may not make any change or alteration to www.newelectronx.com or any content or services that may appear on www.newelectronx.com and may not impair in any way the integrity or operation of www.newelectronx.com. without limiting the generality of any other provision of these terms and conditions, if you default negligently or willfully in any of the obligations set forth in these terms and conditions (including our policy, knowledge base, and disclaimer), you shall be liable for all the losses and damages that this may cause to www.newelectronx.com, our affiliates, partners or licensors.
Quality of Customer Service and Technical Support >TOP<
At Newelectronx, we take pride in the level of customer service we provide to Newelectronx consumers. Support requests are answered quickly and accurately. Customers are often surprised by the speed and quality of the customer support and technical support they receive from us and often express their satisfaction with the level of customer service they experienced (see some customer testimonials).
That said, technical support is always provided on a "best effort" basis and there may be times when our response time is not as quick as usual.
Technical support as well as pre-sale and post-sale customer service is not outsourced to a third party, but rather provided directly by our knowledgeable staff.
From product development through worldwide product deployment Newelectronx continuously provides world class technical support to consumers via the Newelectronx Technical Support Team in the discussion forum. This portion of our policy summarizes the standard technical support procedures, notification, and reporting provided to customers during technical support and after deployment of the product.
Forum Discussion Submission >TOP<
Newelectronx will provide a unique User-name and Password that will allow the customer to access the Technical Support Discussion forum to make posts regarding technical issues with a Newelectronx product.
All the issues are logged into the Central Support Area and tracked until they are resolved to the customer’s satisfaction. Support post submissions generate immediate responses that provide issue-specific customer solutions for the purpose of remedying issue swiftly. Customers are able to post, view, and track the status of the claim reported to the technical support discussion team via Newelectronx website using the forum.
Newelectronx provides direct technical support to Newelectronx consumers who purchased merchandise from the Newelectronx Store. Consumers that purchased a Newelectronx Product from an authorized Newelectronx Reseller are required to obtain technical support directly from the reseller.
Newelectronx holds the copyright on all published materials in print and electronic formats. In accessing Newelectronx Content (eBook, PDF file, etc.) from Newelectronx.com, you have agreed to download the content for individual use only. After you download the content you:
Promotions, Advertisements, Sales >TOP<
Details for any and all promotions available for use on www.newelectronx.com are explicitly stated in the email, advertisement or article to which they are associated, (such as eligibility requirements, dates of availability, contents of the promotion, etc). Details or clarification will be made available upon request.
The following applies to any and all promotions available for use on www.newelectronx.com >TOP<
(1) Dates of availability are assumed to be from 12:00:01am on the start date through 11:59:59pm on the end date. All times is Pacific Standard Time zone. Daylight savings in effect when applicable. (2) An eligible purchase must be completed on www.newelectronx.com during the dates of availability as specified. Purchases prior to or after the dates of availability are not be eligible. (3) Promotions may only be available while supplies last. A promotion may expire early due to limited quantities on gift with purchase items. (4) All requirements of the promotion as specified must be met in order to successfully redeem a promotion. This may include, but is not limited to; purchasing a specific product, making a purchase for a specific dollar amount, being signed in as a registered member, having specific information in your membership account. (5) Any given promotion may not be compatible with other available promotions on the same order. (6) Promotional offer has no cash value and cannot be resold or transferred. (7) www.newelectronx reserves the right to cancel, suspend or modify part or all of any promotional offer at any time without notice, for any reason in its sole discretion. (8) Returns must include any promotional gift(s) to qualify for full refund. Partial returns must include any promotional gift(s) to quality for a partial refund if the unreturned portion of the order fails to meet the original requirements to qualify for the promotional gift. Promotional gifts may not be exchanged.
Your account >TOP<
You may choose to register at www.newelectronx.com. If you do, you will have an email address/username and password for your account. You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account, username and/or password. You agree to provide only accurate, truthful information.
We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these terms and conditions or if we decide, in our sole discretion, that it would be in www.newelectronx.com’s best interests to do so.
User Responsibility >TOP<
To purchase any goods and/or services on our website, you must be at least eighteen (18) years of age or the applicable state age of majority. Prior to the purchase of any goods or services on our site, you must provide us with a valid associated personal and payment information. By submitting that information to us, you hereby agree that you authorize us to charge your card at our convenience but within thirty (90) days of credit card authorization. We provide our buyer several options of making payments via the secure transaction systems1. It is the buyer's responsibility of reading and understanding our shipping, warranty and return policies. The buyer is also responsible for understanding the nature of our products, its specifications and features.
Proprietary Rights >TOP<
www.newelectronx.com, our suppliers, buyers, and our users who lawfully post text, messages, information, software, firmware, and/or images on our website own the property rights to that content. Designated trademarks, brands and All Rights Reserved items are the property of their respective owners. The content is protected by international treaties, and by copyright, trademark, patent, and trade secret laws and other proprietary rights. The look and feel of our logo, color combinations, button shapes, and other graphical elements on our website are www.newelectornx.com trademarks.
Forum, Feedback, Reviews, and Ratings >TOP<
While the www.newelectronx.com administrators and moderators of this forum will attempt to remove or edit any generally objectionable material as quickly as possible, it is impossible to review every message. Therefore you acknowledge that all posts made to www.newelectronx.com forums express the views and opinions of the author and not www.newelectronx.com and hence will not be held liable (except for posts by www.newelectronx.com).
You agree not to post any abusive, obscene, vulgar, slanderous, hateful, threatening, sexually-oriented or any other material that may violate any applicable laws. Doing so may lead to you being immediately and permanently banned (and your service provider being informed). The IP address of all posts is recorded to aid in enforcing these conditions. You agree that www.newelectronx.com have the right to remove, edit, move or close any topic at any time should www.newelectronx.com see fit. As a user you agree to any information you have entered above being stored in a database. While this information will not be disclosed to any third party without your consent www.newelectronx.com cannot be held responsible for any hacking attempt that may lead to the data being compromised. If you violate this agreement then www.newelectronx.com reserves the right to divulge all information to whom www.newelectronx.com see fit.
By using the Forum, Feedback, Reviews, Ratings, or other communication tools you agree to be bound by these conditions set forth by www.newelectronx.com.
Affiliates Program >TOP<
Your application to join the program is considered in good faith. www.newelectronx.com reserves the right to reject any application if we deem it to be unsuitable for the program. We are not required to give reasons for rejection but sites deemed unsuitable for inclusion include those that,
Once a site has been accepted, www.newelectronx.com reserves the right at any time, and at our sole discretion, to terminate this agreement should we deem your site to be no longer suitable for inclusion within the affiliates program.
On acceptance into the program you will be given access to specially adapted links that will refer visitors to our store, or parts of our store, while at the same time allowing the program to accurately track those visitors and calculate referral fees due to you. You must ensure that each of the links between your site and our store properly use these specially adapted links to .php. For example,
Links other than those specially adapted are not accepted and simply won't work. You will only earn referral fees with respect to goods purchased at our store where visitors have been referred using these specially adapted links.
www.newelectronx.com will not be liable to you in any respect due to any failure on your part to either properly use or correctly implement the specially adapted links, including the fact that such failure to use or correctly implement the specially adapted links results in a reduction in the referral fees that would otherwise be due.
www.newelectronx.com undertake to process orders placed by customers to our store who have followed the specially adapted links from your site. We reserve the right to reject any orders that do not comply with any requirements in place at the time of your acceptance onto the affiliates program and those requirements that we may periodically introduce.
www.newelectronx.com will undertake all aspects of order processing and order fulfillment.
www.newelectronx.com store software will track, record and report all sales made by customers to our store that have followed the specially adapted links from your site. Reports summarizing this sales activity and calculating referral fees due to you are available to you by logging on with your user name and password. We reserve the right to vary the content and form of the information displayed at any time and at our sole discretion.
Where a repeat customer at our store has been established as having initially come to our store via the specially adapted links on your site, referral fees are due on these repeat purchases and they will be credited to your account. If a customer who initially came to our store by following the specially adapted links on your site visits our store on subsequent occasions, using specially adapted links on the site of a third party associate to the program, then that customer ceases to be considered eligible for repeat referral fees to your affiliate account, fees then being due to the third party account.
Referral fees are due on qualifying revenues. Qualifying revenues are determined as being derived from sales exclusive of taxes and shipping costs (postage).
Referral fees are calculated in line with the current referral fee schedule. www.newelectronx.com reserves the right to change the referral fee schedule at any time and without prior notice. We undertake to make the current referral fee schedule available when you log on to your account.
Referral fees are calculated once an order has been processed and fulfilled. Should an item be returned by a customer then we will deduct the corresponding referral fee from your account. Should no subsequent payment of referral fee be due to your account we will send you a bill for the referral fee.
Referral fees will not be paid in the event that the referral was made as a result of an unsolicited message or spam or deliberate submission of linked pages to the search engines. In the event that we are notified that unsolicited mailings have been made by an affiliate and this is found to be proven we reserve the right to cancel that Affiliates account without question or any further compensation.
Should a sale be subject to a bad debt, for example if payment is subsequently reclaimed by our gateway2 , money order, or the credit card issuing bank, then we will deduct the corresponding referral fee from your account. Should no subsequent payment of referral fee be due to your account we will send you a bill for the referral fee.
Current referral fees due will be displayed when you log on to your account. Commission due in any given month are only calculated and displayed for that month once all orders placed in that month have been fulfilled by the store.
Commission will be accrued in your account until the threshold for payment has been reached. The threshold for payment is displayed when you log on to your account. www.newelectronx.com reserves the right to alter the threshold for payment at any time and without prior notice. Once referral fees due exceed the threshold, check payment will be made to you.
The Affiliates Program is a referral agreement between two commercial organizations, yourselves and ourselves. Your affiliate account may not be used to make your own personal purchases from our website.
Customers buying product at our store will be considered to be our customers. Accordingly all current procedures, rules prices, and policies in operation at the store apply to those customers. www.newelectronx.com reserves the right to vary our policies, rules, prices and procedures at any time.
www.newelectronx.com undertake to make all reasonable commercial efforts to ensure that the information held on the store is accurate but we cannot be held responsible for information as it applies to products displayed on the store.
www.newelectronx.com reserves the right to change price and product information on the store at any time. For this reason you must not display any product price among the information displayed on your site.
The product images displayed on our store are copyright of www.newelectronx.com and/or their respective manufacturers and cannot be copied or otherwise reproduced in whole or in part for use on your site.
Links to our store must be in the form of the specially adapted links available when you log in to your account. You may provide one or more links to our store as below.
If you make a submission, you represent and warrant that you own or otherwise control the rights to your submission. You further represent and warrant that such submission does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of "spam" you may not use a false email address, impersonate any person or entity, or otherwise mislead us as to the origin of any submission. You agree to indemnify us for all claims arising from or in connection with any claims to any rights in any Submission.
You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys' fees, resulting from any third party claim, action, or demand resulting from your use of www.newelectronx.com. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys' fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.
With respect to any dispute regarding www.newelectronx.com, all rights and obligations and all actions contemplated by these terms and conditions shall be governed by the laws of our state, as if the terms and conditions were a contract wholly entered into and wholly performed within our state. Any dispute relating in any way to your visit to www.newelectronx.com shall be submitted to confidential arbitration in our state, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights or the intellectual property rights of our affiliates, partners or licensors, we may seek injunctive or other appropriate relief in any court and you consent to exclusive jurisdiction and venue in any such court. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this agreement shall be joined to an arbitration involving any other party subject to this agreement, whether through class arbitration proceedings or otherwise.
Limitation of liability >TOP<
Under no circumstances shall we be liable to you or any other person for any indirect, incidental, consequential, or punitive damages arising out of or relating to this agreement. Your sole and exclusive remedy hereunder shall be for you to discontinue your use of the website and terminate this agreement. These limited remedies shall apply notwithstanding any failure of their essential purpose.
You may terminate this agreement by providing written notice to us. Upon such termination, you shall cease all use of www.newelectronx.com and we shall be permitted to delete your account and any and all information associated therewith.